Research
Research
Research
Research
Period
2025, July 9th
Event Venue
Design Campus, University of Florence
Tipology
Usability evaluation of two digital prototypes for hospital wayfinding through user testing sessions.
LED Team
Francesca Tosi (Scientific Responsible) - Department of Architecture DIDA - University of Florence
Ester Iacono (Research Fellow) - University of Florence
Virginia Piombino (Research Grant) - Università degli Studi di Parma
Participants
Giulio Baldini, Alessia Brischetto, Cristina Di Nunzio, Dhenielle Dave Soriben, Francesco Fanfani, Jacopo Fillini, Simone Giannini, Rodolfo Nucci Porsani, Alessia Maria Patrizio, Mattia Pistolesi, Enrico Testoni, Iris Ayame Brunella Verzì, Libin Yuan
Description
The project aims to evaluate the usability of two digital prototypes (A and B) with different interfaces but equivalent functionalities, in order to improve the user experience in hospital wayfinding contexts.
The objective is to analyse the clarity, intuitiveness, and fluidity of interaction, compare users’ perceptions of the two UIs, verify the effectiveness of gamification elements, identify possible critical issues, and collect quantitative and qualitative data useful for optimising the user experience before the final development stage.
During the test, participants were asked to use the two prototypes of the My Meyer app and express, through Thinking Aloud and questionnaires, an evaluation (negative, neutral, or positive) useful for defining specific aspects related to the usability and accessibility of the two prototypes under investigation.
The following activities were carried out during the testing session:
Execution of specific tasks proposed by the researchers using both prototypes on Figma.
Verbalisation of participants’ thoughts aloud (“thinking aloud”) during task execution.
Administration of evaluation questionnaires (Geneva Emotion Wheel and UEQ).
